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Develop. Lead. INSPIRE!

A Truly Consultative, Concierge Approach to Learning and Leadership Solutions for the Hospitality Industry.

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Testimonials

Imran Shahab
Hotel and Six Sigma Executive

“Lou is an excellent coach, leader, and facilitator. I had the pleasure of attending one of his programs; it has been by far the richest training experience I have had and to this date still quote it.

Lou has a track record of success miles long. He has been instrumental in building our organizations leadership backbone and guiding how our company executed strategies and lead teams.

Lou's professional and academic backgrounds, along with his sincere interest in helping others and strong interpersonal skills have enhanced his sensitivity to a diverse range of cultures. As a highly motivated professional with exceptional presentation and communication skills, Lou brings great depth, passion, and commitment to the table.”

Andreas Rud

General Manager – Starwood Hotels & Resorts

“Lou has been an inspiration to me and others through one of his many amazing workshops. He has left many timeless memories and lessons with us that we are able to useâ€¦still to this day. A wonderful human being and coach.”

Jeff Toister, CPLP, PHR
Author of 'Service Failure' and customer service consultant

“Lou is passionate about linking the development of people with business needs. On the people side, I've seen first-hand his ability to build a capable, motivated, and self-directed team that produces great results. On the business side, Lou is a master at working with senior executives to integrate a human capital strategy with operational needs.”

Evelyn Woo

AVP, Talent Acquisition and Management

Starwood Hotels and Resorts Asia Pacific Pte. Ltd

“Lou is the best facilitator for Leadership Training! He comes across as one who is not only passionate but a true believer in his deliverables.

Those attending his workshops have never failed to take away great key learnings from him. He is highly motivational and inspirational, indeed one of the best facilitators around today.'